Refund Policy

Effective Date: February 24, 2025

Hamill Innovations, LLC ("we," "our," or "us") offers this Refund Policy for Voice2CAD subscriptions purchased via our website (www.voice2cad.com) or through the Voice2CAD software ("Software"). This policy complements our Terms of Service and End User License Agreement (EULA).

1. Trial Period

Voice2CAD offers a 14-day trial period as outlined in the EULA (Section 1.3). No payment is required during this period, and therefore no refunds apply to trial usage.

2. Subscription Refunds

Subscriptions are processed by our third-party payment provider, Paddle.com, under their terms (https://paddle.com/legal/). Our refund policy is as follows:

• Initial Purchase: You may request a full refund within 14 days of your initial subscription payment if the Software has not been activated or used.
• Renewals: No refunds are available for subscription renewals after the 14-day initial period, unless required by applicable law (e.g., consumer protection laws).
• Non-Refundable Cases: Refunds are not provided for partial use, dissatisfaction after the 14-day period, or failure to cancel before renewal.

3. How to Request a Refund

To request a refund, contact us at joseph@voice2cad.com or submit a request through Paddle.com’s support portal. Include your purchase details (e.g., email, order ID). Refunds, if approved, will be processed within 10 business days to your original payment method.

4. Changes to This Refund Policy

We may update this Refund Policy as needed. Changes will be posted here with an updated effective date.

5. Contact Us

For questions about this Refund Policy, please contact us at:

Hamill Innovations, LLC
Email: joseph@voice2cad.com
Website: www.voice2cad.com